ALIEXPRES DISPUTA

Hola amigas, aliexpress me ha vuelto a contestar y me ha dado 2 opciones.
1) No devolver el aparato y que me devuelvan el 20% del valor (aqui no sé si es del total o sólo de lo que cuesta el aparato).
2) Devolución integra pero pagando yo los gastos de envio (aqui me advierten de que si el aparato no llega no se me devolverá nada).

Por mi parte voy a coger la opción 1 al menos no salgo perdiendo tanto, porque como ya os dije en otro mensaje por la red circulan muchas historias de terror de que el artículo muchas veces se “pierde” por el camino.
Bueno al menos no lo he perdido todo y la máquina tiene función degas, ahora voy a comprar un termómetro de laboratorio.
Mucha suerte a tod@s!!

Buenas chicas,
He hecho unos añadidos, me he incluido a mi, aunque yo compré otra máquina mas pequeña, explicando que les dije que a lo mejor gente de la web se animaban a comprar pero, que tenía que tener degass y control de temp.
También que sussy (No he puesto su nombre, si el de la web, no sé, qué os parece?) estuvo en contacto con la tienda y también les dijo el tipo de máquina que necesitábamos.

Y Raquel y alguna más que haya salido ya del tinglado, si no os importa, ponemos que ya os lo han devuelto, o qué solución os han dado, que vean que NO mentimos.

Ara, si eso, al final ponemos el nombre de todo el que quiera apoyar y así también ven que no somos 4 gatos. Que os parece?
En fin, echarle un vistazo.
XOXOXOX
Dear Sirs,

We kindly ask you to help US.
We are a group of people who have had the same problem with this shop, Nikki Luck’s store. We asked for a product and received another one with less options to work with. We suppose you can see, the company has gave the reason to some of the affected clients but, not to all of us.

Mari Perez Sedano 
Order Number:  68394549859498 (Dispute Number: 4011064270);

Raquel Lozano Soler
Order Number: 68565888106782 (Dispute Number: 4011001000)

Berta Cardona
Order Number: 68483125323069 – this client has arrived to a satisfactory answer of the store and the will fully return her the money, about 90 €

Candelas Amoros
I bought a smaller ultrasonic machine in the same store, and I told them that maybe people from a web page e-chollos.com would probably buy some machines too, but that we need the machines with degass and heating control.

Also the owner of this web page crosses some mails with Nikki’s store, and told them about the machine we needed. So we do not understand how is happening all this misunderstandings. They were informed which kind of machine we need…

So, it is completely unacceptable for us, as we all buy through the SAME WEB, THE SAME LINK, the same machine, and the first person who bought it received the machine with the option to control the heating between 20 and 80°. We wouldn’t ask for the machine without the degass and heating control, as it would not be suitable for our purpose.

If the shop made a mistake on the description of the product is not our fault at all. And we know this happens as the store write it on a message to you and one of the affected clients. THEY have made a mistake, not we.

So we kindly ask you to interfere in this matter and bring all us the same solution, which is to return us the money, including shipment costs, as we didn’t receive the machine we asked for.

Awaiting your soonest reply
We remain yours faithfully,

XOXOXOX

Un besito